Frequently Asked Questions
Q1: Are you a professional manufacturer?
Yes, we are a leading manufacturer in the medical equipment field. We welcome professional visitors to explore our facilities and production standards.
Q2: What are your main medical product lines?
Our business covers medical imaging, OT room equipment, clinical lab instruments, hospital furniture, dental equipment, neonatal equipment, and veterinary medical solutions.
Q3: How can I obtain a price list for the Cystonephroscope?
Please let us know your specific requirements and the intended model. We will provide a detailed price list based on your professional needs.
Q4: What are the standard payment policies for orders?
For samples, we require 100% advance payment. For bulk orders, the standard term is 30% in advance and 70% balance paid before delivery.
Q5: Is OEM or ODM customization available?
Yes, most of our medical products can be customized via OEM or ODM services to feature your specific logo and brand identity.
Q6: How do you handle international after-sales support?
We provide online technical support 7x24H and can deploy engineers for machinery service overseas when necessary to ensure equipment performance.