Q1. Can I have a sample order?
Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
Q2. What about the lead time?
3-5 days for Sample preparing, for mass production need to be confirmed according to quantity.
Q3. Can you accept customized orders?
Yes, we have complete design and drawing department and CNC machines, we can complete high-precision customized services.
Q4. How do you ship the goods and how long does it take to arrive?
We ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Professional shipping services can meet your needs for customs clearance.
Q5. Do you offer a guarantee for the products?
Yes, we offer a 3-year warranty for our products to ensure long-term clinical reliability.
Q6. Is it OK to print my logo on the product?
Yes. Please inform us formally before our production starts so we can arrange the marking process.