Frequently Asked Questions
Are you a manufacturer or a trading company?
We are a dedicated manufacturer specialized in orthopedic instruments. Our facility has provided OEM services for numerous orthopedic companies before expanding into direct distribution.
What quality certifications do your products hold?
All products are fully approved by CE and ISO13485 standards, ensuring compliance with international medical quality requirements for sales in Asia, South America, and Eastern Europe.
What is the typical delivery time for orders?
The regular lead time for implants is approximately 30 days, while instrument sets typically require 45 days for delivery.
Do you provide samples for evaluation?
Yes, samples are available. While we charge for initial samples, the value can be deducted from your subsequent official bulk orders.
What are your standard payment terms?
Our standard terms are a 30% T/T payment in advance, with the remaining 70% balance due before shipment.
Do you offer customized OEM services?
Absolutely. OEM manufacturing is one of our core advantages, drawing on years of experience as a specialized OEM provider in the orthopedic field.